CUSTOMER POLICY

Privacy Policy

Effective date: 29 September 2026

Who is responsible

MRIZ STUDIO is an independent digital interior design studio owned and operated by Flora Bajraktari in Prishtina, Kosovo. Questions about personal information can be sent to hello@mrizstudio.com.

Information we may receive

When you contact us or purchase a product, we may receive your name, email address, billing details, country, order information, messages and technical information needed to operate and protect the website.

How information is used

We use personal information to process and deliver orders, provide customer support, prevent fraud, keep business and tax records, improve the website and meet legal obligations.

Payments and service providers

Payments are handled by an authorized checkout and payment provider. MRIZ STUDIO does not receive or store your complete payment-card number. Providers that help process payments, deliver files, host the website or communicate with customers may process only the information needed to perform those services under their own privacy terms.

Retention and protection

Information is retained only as long as reasonably necessary for the purposes above, including legal, accounting, fraud-prevention and support requirements. Reasonable measures are used to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

You may ask to access, correct or delete personal information held by MRIZ STUDIO, subject to legal recordkeeping requirements. Send requests to hello@mrizstudio.com. You may also contact the relevant data-protection authority where applicable.

Policy updates

This policy may be updated when services or legal requirements change. The effective date at the top identifies the latest version.